2021 Kia Soul EV

Issue: 
On certain vehicles, the compliance label may be missing information in French. The words listed on the label for "Tires", "Rims", "Front" and "Rear" appear in English only, when they should be listed as "Tires/Pneus", "Rims/Jantes", "Front/Avant" and "Rear/Arriere". Canadian regulations require this information to be listed on the label in both English and French. 

Safety Risk: 
These small errors do not affect vehicle safety. 

Corrective Actions: 
This is not a recall. Kia has corrected the compliance label for all new vehicles.

Issue: 
On certain electric vehicles, the electric power control unit (EPCU) may not be sealed correctly. As a result, coolant could leak inside the EPCU and onto the circuit board. If this happens, the vehicle could suddenly lose power to the wheels. 

Safety Risk: 
A sudden loss of power to the wheels may increase the risk of a crash. 

Corrective Action: 
Kia will notify owners by mail and instruct you to take your vehicle to a dealership to inspect the EPCU for internal coolant leaks. If a leak is detected, the dealer will replace the EPCU.

Issue: 
On certain vehicles, the owner's manual is missing information for how a person can contact Transport Canada to report a safety concern. As of September 1, 2020, Canadian regulations require all companies to provide this information in the owner's manual. 

Safety Risk: 
This error does not affect vehicle safety. 

Corrective Actions: 
This is not a recall. Kia has corrected the owner's manual for all new vehicles. Additionally, corrected owner's manuals are available to view on Kia Canada's website.

Issue: 
On certain vehicles, an abnormal sensor signal to the Integrated Electronic Brake (IEB) system could cause a sudden reduction in braking performance. If this happens, a brake warning light will turn on in the instrument cluster. 

Safety Risk: 
Reduced brake performance can cause extended stopping distances and increase the risk of a crash.

Corrective Actions: 
Kia will notify owners by mail and instruct you to take your vehicle to a dealer to update the Integrated Electronic Brake (IEB) system software.